Find Customer Service Representative Opportunities in Lithuania

In Lithuania, a Customer Service Representative is responsible for providing assistance to customers, addressing inquiries, and ensuring customer satisfaction. They commonly work in industries such as IT, e-commerce, and telecommunications. Customer Service Representatives contribute to maintaining positive customer relationships and enhancing the reputation of businesses.

Exciting Fact: Lithuania is known for its beautiful Baltic coastline and picturesque old towns. Customer Service Representatives in cities like Vilnius, Kaunas, and Klaipeda may encounter inquiries related to popular tourist destinations or Lithuanian handicrafts, adding an exciting touch to their customer interactions.

The main duties of a Customer Service Representative in Lithuania include handling customer inquiries via phone, email, or chat, processing orders or returns, resolving complaints, and maintaining accurate customer records. They also collaborate with other teams to address complex issues and ensure a high level of customer service.

Key skills required for this role in Lithuania include excellent communication skills in Lithuanian and English, problem-solving abilities, empathy, and the ability to work in a fast-paced environment. Proficiency in using customer service software and knowledge of the industry are also important.

Work opportunities for Customer Service Representatives can be found in cities such as Vilnius, Kaunas, and Klaipeda. In Lithuania, customer service roles can be found in IT companies in Vilnius, e-commerce platforms in Kaunas, and telecommunications providers in Klaipeda.

The expected salary range for a Customer Service Representative in Lithuania is approximately €10,000 to €18,000 per year. The actual salary may vary based on factors such as experience, location, and the specific industry.